Business Analyst

Business Analyst
Remote

Description:
Diversified Systems is searching for a Business Analyst (BA) who will play a critical role in bridging business needs and technical solutions. This position provides program-level technical assistance to state and contracted IT professionals throughout multiple phases of assigned projects.

The BA will gather and analyze information from diverse sources—including business stakeholders, technical teams, and legacy documentation—during project inception and throughout the development lifecycle. Success in this role requires strong analytical, facilitation, verbal, and written communication skills, as well as an inquisitive mindset that identifies opportunities to improve quality. The BA should help guide the organization toward seeing the big picture, envisioning innovative solutions, and ensuring applications are designed for usability and value.

Responsibilities:

• Collaborate in an Agile Scrum environment, supporting iterative development and continuous improvement.
• Work with Azure Dev Ops to organize and track work across Epics, Features, User Stories, Bugs, and Issues.
• Develop and refine user stories to meet the Definition of Ready (DoR).
• Use a variety of tools such as MS Excel, Word, Visio, Lucidchart, and PowerPoint to create supporting artifacts such as Project Vision Documents, Journey Maps, Business Workflows, Templates and Mock-ups based on interviews with technical teams, business stakeholders, and subject matter experts.
• Assist the Product Owner in writing requirements, defining acceptance criteria, and managing user stories throughout the Software Development Lifecycle (SDLC).
• Work closely with the development team to clarify requirements, address questions during development, and validate that delivered code meets acceptance criteria.
• Support Quality Assurance (QA) processes by assisting in test case creation and ensuring adequate coverage of user stories, mapping user tests to traceability matrices, and applying DODD QA standards during pre-production testing.
• Support Release Management during release cycles to validate deployments and serve as a subject matter expert on business rules and system functionality to support troubleshooting and validation during releases.

Requirements:

• 9 years of experience as a business analyst in an agile development environment using Azure Dev Ops, JIRA, or similar agile lifecycle management tools.
• 9 years of experience demonstrating a strong understanding of agile principles, backlog refinement, and user story lifecycle management.
• 9 years of experience with excellent analytical, communication, and facilitation skills.
• 9 years of experience creating detailed documentation and visual artifacts to support development efforts.
• 9 years of experience using tools including Microsoft Excel, Word, PowerPoint, Visio, Lucidchart, or other diagramming software.
• Certified Scrum Master certification is highly desired.
• Certified SAFe Product Owner certification or experience working in an organization implementing SAFe is highly desired.

About Diversified Systems

Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve.

As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.