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Senior AI Insights & CX Strategy Consultant

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Nationwide Mutual Insurance Company
Full Time position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading insurance provider in Columbus, OH, is seeking a candidate to lead complex cross-functional initiatives aimed at enhancing customer experience through AI-driven insights and performance metrics. Applicants should have 5–7+ years of experience in analytics or project management, excellent project leadership skills, and proficiency in tools like SQL and Power BI. The role aims to improve member service quality and requires strong communication and analytical capabilities.
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Position Requirements
10+ Years work experience
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