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IT Support HelpDesk/Support

Help Desk Analyst: IT Support & Troubleshooting Pro

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: vTech Solution, Inc.
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
An IT staffing company is looking for a candidate proficient in Desktop Support and Software Licensing Services. The ideal candidate will have at least one year of IT and troubleshooting experience. Responsibilities include automating processes, ensuring customer satisfaction, and managing high priority support issues. Strong communication and teamwork skills are necessary, as well as knowledge in Service Now and Excel.

This role is critical for maintaining service excellence in a fast-paced environment.
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