More jobs:
Desktop Support Technician
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-02-28
Listing for:
CBTS
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
The responsibilities of this position include, but are not limited to:
- Prioritize, communicate, triage, and resolve issues in a timely manner.
- Provide 2nd level technical support for incidents that cannot be resolved by the Service Desk; both in person and remotely
- Maintain asset and software inventory
- Image, configure, and deploy computers
- Deploy and troubleshoot software and hardware
- Log incidents in given ticketing system
- Provide support for IT project implementations and performs miscellaneous job-related duties as assigned
- Engage appropriate IT resources and teams to resolve incidents that are beyond the scope of their ability or responsibility
- Resolve complex technical problems experienced by end-users
- Ability to analyze logs within multiple Microsoft applications to resolve user issues
- Rebuild windows profiles
- Support PC replacement programs and emergency exchanges
- Troubleshoot network related issues.
- Administer access to applications
- Evaluate, diagnose, and troubleshoot complex hardware/software issues
- Analyze and resolve VPN and MFA related issues
- Create and contribute to process improvement
- Ability to work effectively in a team environment
- Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×