Business Analyst

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Summary:

Reports to IT Functional Leader and will have no direct reports. Business Analyst role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes leading interviews with stakeholders and gathering and compiling complex user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem‑solving skills to help the business make good technology decisions and is able to translate complex information into an easily digestible format.

• Partner with service lines/ departments on roadmaps and intake
• Own Discovery process, including understanding business requirements gathering through identifying necessary resources
• Own Solutions Delivery tools and reporting for Discovery
• Own successful transition from demand to project execution
• Tracking project metrics for continuous improvement
• Portfolio budget and resource planning as needed

Promote a collaborative team environment and provide mentorship to junior‑level analysts.

Shape business requirements by making recommendations and suggesting alternatives to proposed solutions. Translate conceptual user requirements into clear, detailed functional requirements.

• Lead sessions to gather the business requirements with operational and clinical associates.
• Obtain a deep understanding of relevant business area(s) to be able to recommend functional solutions and build high‑quality requirements.
• Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Translate complex, conceptual user requirements into clear, detailed functional requirements.
• Able to translate difficult information in a concise and easy to understand language.
• Work with business and delivery teams to prioritize requirements.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalating issues where appropriate.

Document current processes and models to understand inefficiencies or gaps.

• Document current processes and models to understand inefficiencies or gaps.
• Identify and assist in prioritizing opportunities to streamline business processes.

Support delivery teams as they develop, test, and deploy solutions.

• Manage requirements scoping throughout the delivery process.
• Create artifacts as appropriate, including business case documentation, scope documentation, and process flows.
• Support delivery teams as they develop, test, and deploy solutions.
• Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.

Use a variety of techniques and lead workshops to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Bachelor's Degree

• degree (or equivalent years of experience).
• 3-5 years of experience in business analysis.
• Background in relevant industries, functions, and/or technologies is…