Manager, Software Engineering Product Manager

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will work a hybrid schedule coming into the Columbus, Ohio or Des Moines, Iowa office 2 days per week on Mondays & Tuesdays.

Commercial Lines Solutions (CLS) is seeking an experienced Manager, Software Engineering Product Manager to lead and enhance our downstream and billing application suite. In this role, you will use your technical background and leadership skills to drive improvements and innovation across our Mainframe platforms, downstream processes, and Billing systems.

As the owner of these applications, you will set the vision, define the roadmap, improve delivery practices, and lead both internal teams and global vendor partners to achieve strong, consistent results.

• Strong technical leadership across Mainframe platforms and integrations to improve reliability and speed of delivery.
• The ability to improve downstream processing by making systems more scalable, reducing defects, and ensuring smooth data flow.
• Billing domain knowledge that helps prioritize the right features, improve accuracy, and streamline operations.
• Experience leading vendor teams in an MSA model, ensuring they meet SLAs, KPIs, and deliver high‑quality work.
• Success building and managing global teams using an onsite/offshore model to increase coverage and optimize cost.

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Partners with leaders to ensure a viable total cost of ownership and ongoing health and wellness of applications.
• Assists in the development and implementation of application suite roadmaps through the evaluation of business needs, competitive landscape, technology currency and information security considerations.
• Manages risk mitigation controls and provides support for internal and external audits.
• Supports the engineering build of the application suite and non technical efforts for the products.
• Represents voice of the customer, acts in a forward-facing role to business partners as an active member of a portfolio management team in the advocacy of business case development, planning, financial management and evaluation of portfolio.
• Hire and develop talent, provide consistent coaching and feedback.
• Responsible for delivery availability and resiliency following established operating mechanisms and best practices.

May perform other responsibilities as assigned.

Reports to Technology Director or above. Leads a team of 5 or more technology professionals.

Education: Undergraduate studies in management information systems, engineering, math, computer science or comparable experience and education preferred.

Experience: Six years of experience in application suite management with four years or more leading numerous teams across multiple technologies. Proven experience in empowering and building an engaged team.

Knowledge, Abilities and

Skills:

Detailed understanding and knowledge of the systems development life cycle and modern methodologies, practices, tools, and techniques. Solid understanding of concepts and techniques in project delivery,…