Identity Engineer

Onsite

Diversified Systems is searching for an Identity Engineer to manage user issues for the 110,000+ workforce accounts and over 8 million citizen accounts.

Assist agencies with mission-critical systems and user management issues.

Design and develop solutions for joiner/mover/leaver scenarios in both custom software and commercial off-the-shelf solutions.

Collaborate with OISP on security initiatives.

Directly responsible for an average ticket workload of over 100 identity issues per month. Tickets are generally to support the following capabilities:

• Privileged access management PAM
• User  and support
• Bulk  for updates and or information
• Single Sign On SSO configuration and support
• Multi Factor Authentication MFA Support and Optimization
• Identifying and implementing automation opportunities to reduce support

• IT background with some programming and/or system administration; strong desire to learn IAM concepts and assist drive continuous improvement and adoption of capabilities
• 2 years of experience with software administration, development, and/or systems support required.
• 2 years of experience handling user issues/trouble tickets required.
• 2 years of familiarity with IAM concepts or a strong desire to learn scripting highly desired.

Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve.

As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.