Intern Information Technology
Listed on 2026-04-03
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IT/Tech
Desktop Support, IT Support, Technical Support, Network Administrator
Columbus, 1241 Gibbard Avenue, Columbus, Ohio, United States of America
Job DescriptionPosted Tuesday, March 31, 2026 at 4:00 AM
The IT Support Intern provides end‑user support by answering calls, resolving issues and providing exceptional customer service so the Company can achieve its sales and profitability goals.
- Performs preventative maintenance for PC hardware including antivirus updates, Windows updates, Microsoft Office updates and physical maintenance.
- Ensures proper inventory tracking and disposal of equipment.
- Ensures proper tracking of support issues and provides solution and ad‑hoc training to users
- Works with IT Tier‑3 engineers & project management for the completion of defined project tasks and deliverables
- Performs laptops, desktop, and hardware installs; works with management and corporate leadership on projects and priorities as directed.
- Ensures that company policies, standards and procedures are met, followed and maintained in accordance with established company policy (e.g. OSHA and safety compliance, Federal/State/Local laws).
- Works assigned schedule, exhibits regular and predictable attendance and works outside of normal schedule as needed to meet workload demands. Performs other related duties as required.
Qualifications - External
Education:
High School Senior
Computer
Skills:
Microsoft Operating Systems, Microsoft Office Suite, Antivirus,
Certifications & Licenses:
Valid Driver’s License or demonstrable ability to gain access to worksites.
Other Requirements
Knowledge of Microsoft-based software applications, desktop and server operating systems, network hardware and software systems. Skill in: problem‑solving, troubleshooting, organizing workflow and processes; internal customer service. Ability to: work quickly and efficiently; multi‑task; communicate effectively with internal customers and vendors; develop good working relationships. Other functions, skills and abilities may also apply. of IT disciplines including but not limited to technical architecture, Network, Office 365, unified Messaging, Unix/Linux, Virtualization, DHCP, Telecommunications Networks, Microsoft Active Directory, DNS, iSeries AS400, SQL Server, etc
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