DevOps Engineer

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at  and

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the  online store and the Express mobile app.

Columbus Corporate Headquarters

In this role, we are seeking a talented Dev Ops Engineer for our engineering team with experience to design, implement and scale our technologies, approach, and platform to support our HA systems. Responsible for deploying & maintaining deliverables in all phases of the Software Development Life Cycle (SDLC) by collaborating with business, development & systems engineering teams. Responsibilities include scope definition for infrastructure, infrastructure build out, application environments maintenance, application deployment, application robustness testing through performance testing and continued application support through on‑call cadence.

Qualified candidates will bring the latest software development, automation and deployment practices. You will develop systems to accelerate our deployments for a variety of software projects, use your talents and passion to build out complete enterprise systems. Work collaboratively with the developer to automate, deploy, operate, maintain and monitor our systems in multiple data centers.

Key Responsibilities

• Experience working closely with developer along with supporting operations functions within an Agile/Scrum environment
• Responsibility for related application, technology and data scalability and security pertaining to application growth.
• Implement the high-quality execution of software products against project plans and delivery commitments.
• Establish milestones for infrastructure buildouts, engineering, development, testing and implementation of application environments.
• Responsibility for multi-channel software development lifecycle, enhancements/modifications, system configuration, migrations/upgrades, and production support.
• Provide support and troubleshooting for all related systems and technologies
• Sound understanding on Cloud related technologies
• Production Operations and support.
• Participate in troubleshooting efforts to find the root cause and provide valuable suggestions to prevent this from happening again.
• Implement robust application optimization techniques such as CDN, Cloud, and caching techniques
• Build and operate a high performance stable and resilient cloud platform
• Focus on Site Reliability Engineering Practices
• CI/CD Automation:
  Build and refine pipelines using Git Hub Actions and Argo Workflows to support engineering.
• Work closely with our cross functional IT and technology partners to ensure system interactions are top notch and to your standard.
• Align our technology with business strategy, including scope definition, cost estimations, resource allocation, business requirements, process design, technical specifications, data management, compliance, testing.

• Education:
  
  Bachelor's Degree in Information Technology, Computer Science, Engineering, Business Administration or related field
• Years of
  
  Experience:
  
  3 - 5 years
• 3+ years of hands‑on experience implementing, operating, and maintaining infrastructure for high-volume enterprise applications.
• 3+ years of experience in distributed system development (design and support of…