Agility Senior Associate - Digital Products

Join our dynamic team to advance agile methodologies, fostering innovation and high‑quality solution delivery in a collaborative environment.

As an Agility Senior Associate in Consumer and Community Banking – Digital, you will guide and support solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle. Leveraging your advanced knowledge of agile principles, you will facilitate group discussions, decision‑making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and deliver high‑quality solutions.

• Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to promote continuous improvement and high performance.
• Create an environment of collaboration that encourages open dialogue and productive solutions for resolving conflicts.
• Enable agile project delivery by facilitating prioritization of tasks and effectively managing resources to address complex situations and achieve project goals.
• Analyze and interpret policies, identify key barriers, and apply critical thinking to address challenges within the product development lifecycle.
• Serve as the Agility Lead for three Scrum teams, guiding their daily operations and agile practices.
• Support Scrum teams in adopting and improving agile methodologies, focusing on practical agility rather than strict process maturity.
• Facilitate and coordinate Scrum ceremonies (Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives) for Chase teams.
• Drive continuous maturation of Scrum teams by identifying and implementing process improvements.
• Coach Product Managers on effective backlog grooming and prioritization to ensure alignment with business goals.
• Assist in preparing and delivering reports related to the performance and progress of Scrum teams.
• Collaborate with developers and Product Managers to maintain team hygiene, ensuring best practices in workflow, documentation, and communication.

• 3+ years of experience or equivalent expertise in guiding teams to adopt agile methodologies and practices.
• Comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices.
• Proficiency in facilitating group discussions, decision‑making processes, and collaborative activities to achieve product goals.
• Proficiency in agile delivery and agile approaches, with the ability to coach teams and pursue continuous improvement and high performance.
• Bachelor’s degree in Engineering.
• Proven experience in banking product development, specifically focused on digital products.
• Experience serving as a Scrum Master and/or Product or Project Manager within digital product teams.
• Strong stakeholder communication skills, both verbal and written, with the ability to convey complex concepts clearly and effectively.
• Track record of working collaboratively with cross‑functional teams to deliver digital solutions in a banking or financial services environment.
• Experience working in a scaled implementation of Scrum (LeSS, SAFe, etc.).
• Proficiency in cultivating relationships.

• PMP, PSM II, or Agile Coach certification.
• Proficiency in teaching and supporting quarterly planning activity.
• Executive presence and ability to coach multiple teams across the globe.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to meet all financial needs.

We offer a competitive total rewards package, including base salary, commission‑based pay, discretionary incentives, and a range of benefits such as comprehensive health care coverage, on‑site…