Senior Lead Software Engineer

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top‑notch technology products.

As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate technology team, you work to enhance, build, and deliver trusted, market‑leading technology products in a secure, stable, and scalable way. You drive significant business impact by applying deep technical expertise and problem‑solving methodologies to tackle challenges across multiple technologies and applications.

• Produce high‑quality designs, roadmaps, and program charters, driving delivery personally or through engineers you lead.
• Partner across teams to design and implement observability and reliability for complex systems that are robust, stable, and minimize toil and technical debt.
• Build deep expertise in the applications and platforms you own, including their dependencies and constraints.
• Demonstrate and champion site reliability culture and practices, exerting technical influence throughout your team.
• Lead initiatives to improve reliability and stability of your team's applications and platforms using data‑driven analytics to improve service levels.
• Collaborate with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives, error budgets with customers.
• Demonstrate a high level of technical expertise within one or more technical domains and proactively identify and solve technology‑related bottlenecks.
• Act as the main point of contact during major incidents for your application and demonstrate the skills to identify and solve issues quickly.
• Contribute meaningfully to JPMorgan Chase's SRE community through internal forums, communities of practice, guilds, and conferences.

• Formal training or certification on SRE concepts and 5+ years of hands‑on experience.
• Experience in information technology infrastructure.
• Advanced knowledge of SRE culture and principles, with a proven ability to implement SRE within applications or platforms.
• Advanced observability expertise—including white‑ and black‑box monitoring, service level objectives, alerting, and telemetry—using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and similar.
• Advanced understanding of software applications and technical processes, with substantial depth in one or more technical disciplines.
• Ability to communicate data‑driven solutions using sophisticated reporting and visualization techniques.
• Recognized as an active contributor to the engineering community.

• Ability to anticipate, identify, and troubleshoot defects uncovered during testing.
• Strong communication skills with the ability to mentor and educate others on SRE principles and practices.
• Continuously expands professional network and leads vendor evaluations to assess alignment with the firm's strategy.

• Competitive total rewards package with base salary based on role, experience, skill set, and location.
• Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity.
• Comprehensive health‑care coverage, on‑site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental‑health support, financial coaching, and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, we use a disciplined, innovative, and business‑focused approach to develop a wide variety of high‑quality products and solutions in a stable, resilient, and secure operating environment where you and the products you deliver thrive.