Business Systems Analyst Columbus, OH

Business Systems Analyst – Huntington National Bank

Columbus, OH

• Perform analysis of business issues, provide recommendations for possible solutions, and work with business users and IT value teams to drive decision‑making and define requirements for application development, ensuring that business needs and IT controls are met.
• Work closely with the Product Manager (EM), Experience Owner (EO), and Product Owner (PO) to identify cross‑impacted teams and obtain a high‑level effort related to epics and features.
• Complete use cases and user stories to guide application development efforts, working closely with development and business teams to ensure successful implementation.
• Analyze opportunities to improve application reliability; provide recommendations and collaborate with IT and business partners to implement solutions that enhance application and infrastructure reliability.
• Maintain a strong understanding of APIs, real‑time service calls, and external file transfers.
• Perform analysis of compliance vulnerabilities, work with IT and business teams to eliminate vulnerabilities, support internal and external audit‑related activities, communicate project status, and elevate issues as needed.
• Facilitate Product Backlog Item (PBI) review and estimation sessions with the project team.
• Maintain the quality of Evergreen documentation to ensure reliability for future related efforts or to assist with remediating production incidents.
• Build user stories for developing APIs on a REST architecture.
• Pivot to assist other team members as needed.

• Bachelor’s degree.
• 7+ years of experience in business analysis of product and/or software development.
• 1+ years of ledgering experience.
• 5+ years of experience with teams building REST APIs and/or basic knowledge of REST architecture.
• 5+ years of payments/payment‑processing background in one or more of the following: wires, ACH, Zelle, TCH RTP, bill payments, merchant, or ledgering.
• 3+ years of experience with Agile, iterative, and waterfall delivery models.

• Exceptional problem‑solving and strategic thinking skills.
• Excellent analytical and communication (written and verbal) skills.
• Strong organizational and motivational skills.
• Experience writing detailed use cases and/or user stories with Gherkin acceptance criteria.
• Experience with teams building REST APIs and/or basic knowledge of REST architecture.
• Experience working in iterative/Agile environments related to middleware development.
• Previous experience with Jira or Azure Dev Ops (ADO) to maintain user stories and Evergreen documentation.
• Understanding of Agile practices and project rituals.

Exempt Status:
Yes (not eligible for overtime pay)

Workplace Type:
Office

Huntington is an Equal Opportunity Employer.