IT Manager III

Job Title: IT Manager III

Location: OH - Columbus

As an IT Manager III, you will serve as an API Development, Entitlements & Governance Leader on system processes and data structures that support multiple technology disciplines. In this role you’ll manage multiple large teams to deliver complex projects in designated domains or functional areas to maintain the security posture on time and on budget. Additionally, you will collaborate with internal business partners to proactively address ongoing customer needs and ensure rapid resolution to open issues.

You will foster a collaborative environment with a focus on continuous improvement and delivery of working software. You will also participate in strategic and tactical planning for the delivery of products and services, evaluate technology and set standards, and proactively recommend improvements to established business processes while delivering high value in execution. You will create and deliver comprehensive project plans, remove impediments, track overall project performance, and analyze the successful completion of business short‑ and long‑term goals.

• Lead and manage multiple large, cross‑functional engineering teams responsible for Enterprise Entitlements, Mule Soft Anypoint API development, Azure API Management (APIM), API Governance, and shared integration services collaborations.
• Establish, enforce, and continuously improve API governance frameworks aligned with FFIEC, COBIT, NIST, SOX, and enterprise risk management expectations across federated development teams.
• Develop and maintain user manuals, technical documentation, policies, procedures, and safety protocols for use across IT and the broader enterprise.
• Ensure platform availability, resiliency, and recoverability in alignment with enterprise business continuity and disaster recovery standards.

• 7+ years of related experience in IT – App Support, IT – Development, IT – Networking or similar field.
• Bachelor’s degree in a related field required.
• Previous leadership experience required.
• Intermediate knowledge of API platforms:
  Mule Soft Anypoint Platform, Azure API Management (APIM) and related technologies such as REST, OpenAPI/Swagger, JSON, OAuth 2.0, OpenID Connect, JWT.
• Intermediate knowledge of security & compliance technologies, including TLS/HTTPS, mutual TLS, OWASP API Top 10, secure API design principles, and development technologies such as Java, C#, .NET, Angular or comparable frameworks.
• Intermediate knowledge of general financial services or banking is preferred.
• Intermediate knowledge of regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced experience managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.
• Intermediate to advanced experience with execution KPIs and timelines, proven ability to analyze data, summarize findings in reports or other communication mediums, and use data to identify improvement opportunities and growth by collaborating with business and tech leads.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

We offer all the important things you’d want – competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401(k) matching program, tuition assistance, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email  or call 602‑386‑2488.

When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.