Product Specialist

Candidates will need to work On Site 5 days/week

The Ohio Department of Developmental Disabilities (DODD) is seeking a Product Specialist with an emphasis on Quality Assurance testing to join our team. In this role, you will be responsible for ensuring quality and verifying that developed solutions meet business requirements. You will develop automated test strategies, plans, and scripts, and schedule test execution for each application. Additional responsibilities include monitoring, measuring, controlling, and reporting on testing progress, product quality, and test results, as well as adjusting test plans as needed to accommodate evolving conditions.

• Lead and participate in establishing automated testing solutions
• Design, execute and maintain automated test scripts
• Develop and maintain requirements traceability matrices, system test plans, system test scenarios, regression test plans and test scripts (both manual and automated) based on software requirements and technical specifications
• Construct workflow charts and diagrams; study system capabilities; write and refine regression test plans
• Document and report test results
• Assist with the analysis of the results of automated test scripts
• Assist with the analysis of bug fixes/issues, with ability to lead small groups of IT and business staff for troubleshooting, problem resolution and brainstorming for available solutions
• Lead and participate in system testing and ensure solutions meet business needs and requirements prior to user acceptance testing
• Participate in defining system implementation and user-acceptance test plans
• Work closely with QA Manager and Project Managers to ensure successful project delivery
• Work effectively in a team environment, completing assigned tasks and contributing to project planning and scheduling

• Exceptional skills in automated testing and QA methodologies
• Strong analytical, conceptual thinking, and problem-solving skills
• Experience mentoring QA Analysts
• Demonstrated ability to communicate difficult concepts to non-technical users
• Ability to analyze and synthesize business requirements; fluency in business processes
• Experience with process mapping and workflow analysis
• Excellent documentation, communication, and presentation skills
• Excellent planning, organizational, and time management skills
• Strong oral, written, and interpersonal communication skills