Technology Support Specialist; part-time). Columbus LilyLifestyle

Technology Support Specialist

Columbus Academy seeks a part-time Technology Support Specialist with responsibilities to begin as soon as possible.

The part-time Technology Support Specialist is a dynamic role designed for a technically-minded individual who thrives on variety and problem-solving. The primary responsibility is staffing our walk-up support desk, providing essential, front-line technical assistance to students and faculty across all three school divisions. This role requires a high degree of adaptability and a growth mindset, as the specialist will be the "face" of technology support for a diverse campus community.

Position Expectations

• Walk-Up Support:
  Provide primary troubleshooting and resolution for hardware and software issues at the campus support desk.
• System Documentation:
  Maintain and create clear, concise documentation for internal processes, "how-to" guides for end-users, and current "as-is" records of the school's technology environment.
• Account & Infrastructure Support:
  Assist in administering accounts and performing routine maintenance to ensure a secure infrastructure.
• Collaborative Support:
  Work closely with all departments-including Academics, Athletics, Enrollment, Finance, and Communications-to ensure technology needs are met with diplomacy and professionalism.

Physical Conditions

• Candidates must be able to manage the following conditions:
• Classroom environment
• Mobility around school buildings and on different floors (handicap accessible)
• Repetitive motion (use of a keyboard)
• Periodic need to move light furniture, hang visuals in classroom, carry objects (no more than 40 pounds), etc.
• A non-smoking environment

Columbus Academy believes strongly in the principles of diversity, equity, inclusion and belonging. We strive to foster a diverse campus community, which recognizes the value of all persons regardless of religion, race, ethnicity, gender, sexual orientation, disability or socioeconomic background.

Legal requirements:
All Columbus Academy employees must pass required criminal records checks. Where appropriate, individuals will also be required to provide proof of academic credentials.