Salesforce QA Lead

The Huntington Salesforce Center of Excellence (COE) is seeking a QA Automation Lead who will be responsible for designing, developing, and overseeing the implementation of automation solutions for web-based applications, with a particular emphasis on integrating Salesforce platforms and processes. This role combines technical expertise in automation development with strong analytical skills and leadership capabilities. The successful candidate will collaborate with cross-functional teams and ensure that Salesforce automation framework and processes are optimized for quality, efficiency, and scalability.

Experience:

• 5+ years of experience in QA, including designing and developing test automation frameworks.
• 3+ years of hands-on experience with Web Driver IO.
• 1+ years of experience in API Automation using tools like Rest Assured, Postman, or Ready
  
  API.
• 1+ years of experience in Azure Dev Ops for defect management, test management, and repository usage.

Technical Skills:

• Proficiency in test automation tools and techniques, including functional, regression, and integration.
• Strong understanding of Salesforce Sales/Service Clouds and web component automation.
• Familiarity with Agile methodologies and Test-Driven Development (TDD) or Acceptance Test-Driven Development (ATDD).
• Knowledge of web development frameworks, such as Web Driver IO.

Key Responsibilities:

Testing and Quality Assurance:

• Conduct functional, integration, regression, and system testing for Salesforce platforms.
• Identify areas for improvement in test processes, analyze results, and troubleshoot defects.
• Ensure comprehensive test coverage and alignment with Agile delivery timelines.
• Create and maintain test documentation, including test strategies, plans, and data.
• Participate in requirement reviews to gain insights into functional specifications and provide feedback.

Automation:

• Design, develop, and implement robust automation frameworks and test scripts for web applications and Salesforce integrations.
• Plan and prioritize automation tasks in alignment with project milestones and deadlines.
• Oversee the end-to-end automation testing process, from design to execution and reporting, ensuring Salesforce integrations are properly validated.
• Analyze test results, identify areas of improvement, and troubleshoot issues in automation scripts.
• Integrate automation frameworks with CI/CD pipelines to ensure seamless and efficient testing cycles.
• Work with Dev Ops teams to ensure that automated tests, including those for Salesforce integrations, are part of the build and release processes.

Collaboration and Leadership:

• Work with scrum teams to plan and execute automation efforts in sprint-based delivery models.
• Provide training and technical direction to team members on automation frameworks and best practices.
• Partner with QA, development, and operations teams to integrate automation testing into the software development lifecycle.
• Deliver updates on test execution metrics and communicate results effectively to leadership.
• Work closely with project stakeholders to ensure alignment with business requirements and quality standards, particularly in Salesforce-driven processes.
• Act as an SME for Salesforce automation, including UI and API testing.
• Enhance cross-system integration testing capabilities, focusing on processing events and interacting with APIs.

Preferred Skills:

• Strong communication and coordination skills for cross-team collaboration.
• Proficiency in Salesforce Apex, LWC, flows, triggers, and security best practices.
• Experience with Salesforce Marketing Cloud and Mule Soft is a plus.
• Experience with Salesforce Financial Services Cloud
• Ability to manage defect tracking and provide timely updates on resolutions.
• Must be driven, well-organized, and collaborative in fast-paced environments.
• Ability to multitask and meet deadlines while delivering high-quality results.

Preferred Qualifications:

• Experience with cloud-based testing environments.
• Knowledge of containerization technologies (e.g., Docker, Kubernetes).
• Familiarity with performance testing tools and methodologies.

Advanced certifications in test automation, quality assurance, or Salesforce development/administration.

Requi…