Sr Director of Software Engineering - Insurance

JPMorgan Chase is on a journey to be the most recommended financial partner for small business owners in our communities as they start, run, and grow their business. This role is an opportunity to be at the forefront of building a best-in-class, integrated, digital‑led P&C Insurance business within a leading financial services brand - focused on deepening relationships with our >7MM small business clients.

• Drive the technical strategy and delivery of a new digital insurance platform, embedding AI‑native capabilities (agentic workflows, LLM‑powered features) into core product experiences
• Responsible for directing and managing all aspects of technology delivery
• Leads multiple technology implementations across departments to achieve firmwide technology objectives
• Directly manages multiple areas with strategic transactional focus
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
• Manage multiple stakeholders, complex projects, and large cross‑product collaborations
• Influences peer leaders and senior stakeholders across the business, product, and technology teams

• Proven track record using AI coding assistants (Git Hub Copilot, Cursor, Claude, etc.) to accelerate development cycles, and ability to coach teams to adopt these tools as standard practice
• Experience designing and deploying agentic systems (e.g., LLM‑powered agents, multi‑step reasoning workflows, tool‑using AI) in production environments
• Drives adoption of an AI‑augmented engineering culture—setting standards, running experiments, and building team confidence as tooling and best practices evolve in real time
• Experience building and leading engineering for digital insurance platforms, including policy management, quoting, servicing, carrier integrations, and agency management tools
• Deep expertise in system design, application development, testing, and operational stability for commercially used digital platforms web and/or mobile
• Deep expertise in building and operating large scale high performance digital applications (web and/or mobile) with distributed systems and cloud technologies (AWS, GCP, Azure, etc.)
• Deep expertise with enterprise design patterns and industry best practices with experience using modern technologies and design patterns (e.g., micro services, APIs, etc.)
• Experience with building, leading and mentoring technology teams, and next level leaders within the organization
• Experience with implementing industry standard cybersecurity & technology controls
• Excellent communication and presentation skills, with ability to influence key stakeholders across cross functional teams
• Strong organizational and management skills

• Experience leading engineering culture transformation initiatives, particularly driving adoption of AI tooling, new development workflows, or technical practice changes across distributed teams
• Preferred experience with specific cloud providers (e.g., AWS, GCP, Azure) beyond the required expertise

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.