Healthcare IT Specialist – Columbus, OH

The Healthcare IT Specialist is an operationally capable technology resource responsible for direct end-user support, hands‑on hardware deployment and lifecycle execution, access and lifecycle controls, day‑to‑day support of clinical and operational systems including Referral

MD and Provation iPro, user training, documentation, and reliable hands‑on technology execution across OFFOR Health’s distributed footprint.

This is a hybrid role based in the Columbus, OH metro area with regular onsite presence at OFFOR Health’s Worthington, OH headquarters. The Specialist owns hands‑on hardware deployment for the company, including imaging, configuring, and shipping laptops to corporate associates and provisioning iPads with appropriate MDM, clinical applications, and configuration for delivery to clinicians supporting field operations.

This role is designed for an experienced specialist with healthcare operational context, strong troubleshooting skills, and the judgment to handle moderately complex issues independently while escalating matters that exceed scope to the Clinical Systems Analyst or Senior Manager, IT Operations. The Healthcare IT Specialist executes routine configuration tasks within established procedures, contributes to workflow troubleshooting and user training, and serves as a dependable, healthcare‑context‑fluent first point of contact for IT‑related needs.

Product‑owner‑level configuration ownership, vendor relationship strategy, and platform stewardship for Referral

MD and Provation iPro sit with the Clinical Systems Analyst. This role contributes to those outcomes through reliable execution and informed support and receives ongoing technical coaching from the Analyst.