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Senior Service Desk Lead — 2nd Shift
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-06-04
Listing for:
Techlifecolumbus
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Techlifecolumbus in Columbus, Ohio, is seeking a Senior Service Desk Analyst to provide advanced technical support and leadership in a fast-paced environment. This role requires mentoring junior analysts and enhancing service desk operations.
Key responsibilities include troubleshooting technical issues, participating in major incident responses, and driving continuous improvement initiatives. Candidates should have a bachelor's degree in IT and 4–6 years of experience in service desk environments, combined with strong analytical and communication skills.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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