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IT Service Desk Analyst: Expert Troubleshooter & SLA Champion
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-06-06
Listing for:
Techlifecolumbus
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Techlifecolumbus is hiring an Associate IT Service Desk Analyst in Columbus, Ohio. In this role, you will serve as the primary IT support for users, manage service requests and incident tickets, and provide troubleshooting for various systems including Windows, macOS, and Microsoft 365 applications.
The ideal candidate has 1–3 years of relevant experience, strong customer service skills, and the ability to work independently. The position offers a shift from Tuesday to Saturday.
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