Infrastructure Administrator Job Columbus area,Ohio USA,IT/Tech

Position Summary

Do you thrive on supporting the day-to-day administration of a company's network and core infrastructure? Do you enjoy providing Tier III support for company systems? Then you may be interested in our Infrastructure Administrator position. This role is perfect for the individual who has a passion for working on administration with an eye for patching/hardening across the entire network and playing a crucial role on Benesch's infrastructure team.

The Infrastructure Administrator administers, patches, configures, troubleshoots, and maintains infrastructure systems to ensure security, reliability, and performance across the firm. Working closely with the Core Infrastructure Services Manager, the infrastructure team, and cybersecurity, the IT Infrastructure Administrator helps plan, execute, and document firm-wide patching and hardening initiatives for devices that store or transmit data. Responsibilities also include hands‑on support for new office and datacenter buildouts, performance and health monitoring, and assisting with the coordination, installation, and testing of wired and wireless LAN/WAN network services and related security procedures.

Travel to Benesch offices and datacenters is required as needed. A commitment to excellence, self‑management, continuous improvement, and automation is essential.

Essential Functions

Provides operational administration and partners with Cybersecurity to perform patching, remediation, and system hardening; proactively addresses newly identified vulnerabilities across the infrastructure.

Supports IT Infrastructure planning and hands‑on implementation for new offices and office expansions, coordinating with firm staff and contractors from design and procurement through equipment racking, cabling/patching, and the installation of wireless access points and cameras.

Manages, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and Hyper

V clusters, Microsoft 365, and other infrastructure applications such as Config management, Monitoring, NPS, VPN, RDP, etc.

Configures, administers, and maintains physical network infrastructure and core network services (SD‑WAN, DNS, DHCP, BGP/OSPF, VLANs, and ACLs), including firewalls, switches, wireless access points, and routers.

Monitors network health and performs hardware replacements and firmware upgrades as needed.

Investigates and remediates alerts and cybersecurity requests.

Assists in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls.

Assists with enterprise line of business application support and provides Tier III helpdesk support.

Evaluates, tests, recommends, and implements specific software and network solutions.

Develops and maintains complete and accurate technical documentation of network layout, server hardware and software configurations, firewall and router configurations.

Evaluates and implements applications, systems, and operational practices to ensure the Firm's server infrastructure consistently meets SLAs and performance expectations for availability, capacity growth, and functionality.

Maintains documentation for network processes and procedures.

Performs other duties as assigned.

Qualifications

The Infrastructure Administrator must have 5 years' strong experience as a Network/Systems Administrator, or related position and certifications such as Network+ and Security+ are recommended. Experience in professional services environments is preferred. Having both Network administration and Microsoft administration skills is needed. Understanding of basic security best practices with respect to administration and some familiarity with security frameworks like NIST / ISO.

Interpersonal skills to communicate effectively and strong analytical abilities are required. Must possess an excellent customer service attitude and the ability to work well with clients and other groups. Occasional evening work and weekend work may be required, with little advance notice. Travel (up to 30%) to other office locations as needed.

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