Microsoft Exchange and Teams Engineer

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The Microsoft Exchange and Teams Engineer will work on our Infrastructure Services Team to support Plante Moran’s internal communications solutions, including Microsoft Exchange Online, email security, Microsoft Teams, voice services, video conferencing, and other communications solutions. We are seeking a candidate that is passionate about IT, has a strong customer service focus, enjoys identifying and evaluating emerging technologies, and has a desire to work on impactful unified communications technology projects.

Responsibilities and duties include, but are not limited to:

• Responsible for designing, administering, and establishing system standards for messaging and communication team solutions, including Microsoft Exchange Online, email security, Microsoft Teams (Unified Communications), voice, video conferencing, and fax services.
• Lead infrastructure and security related projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions.
• Provide support, analysis, and remediation on escalated support incidents from our help desk for Microsoft Exchange Online, Outlook, Email Security (Phishing, Malware, SPAM), Microsoft Teams (including voice), telecommunications services, video conferencing, and other communications solutions.
• Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines.
• Create and maintain accurate technical documentation.
• Manage and maintain positive working relationships with vendors.
• Develop and test disaster recovery, incident response, and business continuity plans; capacity planning and yearly budgeting.
• Participate in as‑needed after‑hours maintenance windows to update, change, and install various systems.
• Occasional participation in the On‑Call Rotation.

• Bachelor’s Degree in Information Technology, Business, or related major is preferred.
• At least 3 years of experience designing, implementing, and maintaining Microsoft Exchange Online and email security solutions.
• Working experience with eDiscovery, Litigation Hold, and compliance processes.
• Strong Power Shell scripting skills.
• Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc.
• Entra  familiarity with the Microsoft 365 / M365 suite of solutions.
• Occasional travel may be required.
• Knowledge of the following is not required, but will help you stand out:
• Microsoft Teams (Unified Communications - Chat, Meetings, Video, Voice, e911)
• Working knowledge of TCP/IP networking and familiarity with Quality of Service (QoS)
• Microsoft Teams Room Systems and video conferencing room solutions
• Microsoft 365 Copilot

This is an exempt position, so you may have to work hours that exceed the standard 40‑hour work week.

We are pleased to offer a robust benefits package to eligible staff, including health, dental, vision, disability, and life insurance; flexible time off and pre‑determined holidays; a 401(k) plan; travel expense, lodging, and meal reimbursement for business‑related use; a pension plan for eligible administrative and paraprofessional staff; and a discretionary bonus plan.

Compensation range for this role in CO, IL, OH, and MA is $89,500–$120,000.

Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug‑free workplace.