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QA Manager, Communications Quality & Automation
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-06-17
Listing for:
Citizens
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT QA Tester / Automation, Systems Analyst
Job Description & How to Apply Below
Citizens is seeking a QA Manager to enhance the strategic execution of customer communications quality assurance across various digital channels such as email and SMS. This leader will oversee QA specialists, define standards, and collaborate with cross-functional teams to ensure effective messaging and compliance.
The role requires strong leadership, a focus on QA methodologies, and excellent communication skills. Citizens offers a hybrid work schedule and competitive benefits, including salary range from $126,000 to $167,000 per year.
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