QA Testing Analyst - Lead

Description

Position Overview:

The Huntington Salesforce Center of Excellence (COE) is seeking a QA Automation Lead who will be responsible for designing, developing, and overseeing the implementation of automation solutions for web-based applications, with a particular emphasis on integrating Salesforce platforms and processes. This role combines technical expertise in automation development with strong analytical skills and leadership capabilities. The successful candidate will collaborate with cross-functional teams and ensure that Salesforce automation framework and processes are optimized for quality, efficiency, and scalability.

Experience:

+ 5+ years of experience in QA, including designing and developing test automation frameworks.

+ 3+ years of hands-on experience with Web Driver IO.

+ 1+ years of experience in API Automation using tools like Rest Assured, Postman, or ReadyAPI.

+ 1+ years of experience in Azure Dev Ops for defect management, test management, and repository usage.

Technical

Skills:

+ Proficiency in test automation tools and techniques, including functional, regression, and integration.

+ Strong understanding of Salesforce Sales/Service Clouds and web component automation.

+ Familiarity with Agile methodologies and Test-Driven Development (TDD) or Acceptance Test-Driven Development (ATDD).

+ Knowledge of web development frameworks, such as Web Driver IO.

Key Responsibilities:

Testing and Quality Assurance:

+ Conduct functional, integration, regression, and system testing for Salesforce platforms.

+ Identify areas for improvement in test processes, analyze results, and troubleshoot defects.

+ Ensure comprehensive test coverage and alignment with Agile delivery timelines.

+ Create and maintain test documentation, including test strategies, plans, and data.

+ Participate in requirement reviews to gain insights into functional specifications and provide feedback.

Automation:

+ Design, develop, and implement robust automation frameworks and test scripts for web applications and Salesforce integrations.

+ Plan and prioritize automation tasks in alignment with project milestones and deadlines.

+ Oversee the end-to-end automation testing process, from design to execution and reporting, ensuring Salesforce integrations are properly validated.

+ Analyze test results, identify areas of improvement, and troubleshoot issues in automation scripts.

+ Integrate automation frameworks with CI/CD pipelines to ensure seamless and efficient testing cycles.

+ Work with Dev Ops teams to ensure that automated tests, including those for Salesforce integrations, are part of the build and release processes.

Collaboration and Leadership:

+ Work with scrum teams to plan and execute automation efforts in sprint-based delivery models.

+ Provide training and technical direction to team members on automation frameworks and best practices.

+ Partner with QA, development, and operations teams to integrate automation testing into the software development lifecycle.

+ Deliver updates on test execution metrics and communicate results effectively to leadership.

+ Work closely with project stakeholders to ensure alignment with business requirements and quality standards, particularly in Salesforce-driven processes.

+ Act as an SME for Salesforce automation, including UI and API testing.

+ Enhance cross-system integration testing capabilities, focusing on processing events and interacting with APIs.

Preferred

Skills:

+ Strong communication and coordination skills for cross-team collaboration.

+ Proficiency in Salesforce Apex, LWC, flows, triggers, and security best practices.

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Experience with Salesforce Marketing Cloud and Mule Soft is a plus.

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Experience with Salesforce Financial Services Cloud

+ Ability to manage defect tracking and provide timely updates on resolutions.

+ Must be driven, well-organized, and collaborative in fast-paced environments.

+ Ability to multitask and meet deadlines while delivering high-quality results.

Preferred Qualifications:

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Experience with cloud-based testing environments.

+ Knowledge of containerization technologies (e.g., Docker, Kubernetes).

+ Familiarity with performance testing tools and methodologies.

+…