Development and Production Support Engineer

Automation Developer

Develop, test, and deploy small-to-midsize process automations using UiPath, Power Automate, and related tools.

Support and contribute to automations leveraging AI capabilities, including large language models (LLMs) and tools such as ChatGPT, ensuring responsible usage, reliability, performance, and adherence to governance standards.

Contribute to reusable components, standards, and automation best practices.

Support integration and user acceptance testing (UAT), along with deployment and post-implementation validation.

Train and support end users on automation functionality, standards, and best practices.

Monitor production environments, jobs, queues, permissions, and system health across automation platforms.

Log, track, and communicate incidents, issues, and requests in a timely and structured manner.

Bring forward development- and production-related risks or issues to appropriate teams.

Support change governance related to configurations, permissions, packages, and releases.

Partner with business and technical stakeholders to improve automation reliability and user experience.

Contribute ideas that advance the Business Automation roadmap and vision.

Bachelor's degree (or equivalent experience) in Information Systems, Computer Science, Engineering, or a related field.

1–3 years of experience in automation development, software development, or production support.

Foundational experience with UiPath (Studio, Orchestrator, Assistant, or StudioX) or similar automation platforms.

Familiarity with AI-enabled automated solutions, including the use of large language models (LLMs) such as ChatGPT, for enhancing automation effectiveness and user experience. Exposure to ITSM tools (e.g., Service Now) and incident, change, and problem management practices.

Understanding of databases, data structures, and SQL for troubleshooting and reporting.

Familiarity , XML/XSLT, and basic scripting (e.g., Power Shell or Python).

Experience working in Agile, Scrum, or hybrid delivery methods.

Strong analytical, problem-solving, and written and verbal communication skills.

Ability to balance multiple priorities in a dynamic environment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.