Information Technology Implementation Specialist

Position Summary

The Information Technology Implementation Specialist will plan, establish, and manage information technology (IT) projects and serve as a liaison between the business and technical aspects of assigned projects for the National Youth Advocate Program’s La Jornada Program.

Location:

Columbus, OH

Pay: $60,000 - $70,000 annually

Schedule:

40 hours per week.

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• 22 Days Off Each Year!
• Plus 11 Paid Holidays Per Year!
• Summer Hours (Half day Friday's)
• Student Loan Repayment assistance, up to $1,200 per year!
• Medical, Dental, and Vision benefits for you and your family!
• Competitive salaries and benefits including a 401(k)
• Work Anniversary Trips!
• Peace leave
• Mileage reimbursement
• Flexibility
• Parental Leave
• Tuition reimbursement

• Responsible for hands‑on project management for the La Jornada program’s IT projects. Identifies, develops, and leads IT projects including all IT‑related equipment and services for new office setups.
• Creates, manages, and executes project scope, schedule, resources, and change management initiatives.
• Proactively identifies IT risks, issues, and opportunities.
• Identifies needs and appropriate vendors, obtains quotes, recommends the best and most cost‑effective solutions, contracts with vendors, and oversees the work through to completion.
• Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
• Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
• Analyzes and interprets data, processes, and systems related to assigned projects, communicates results, and recommends best‑practices.
• Performs hands‑on IT‑related equipment configurations, installations, maintenance, and other duties.
• Provides direction to assigned internal staff if applicable, and direction and oversight to other internal staff, external contractors, vendors and other third‑party personnel involved in IT projects. Maintains good relations with program staff located at each facility.
• If applicable, hires, trains and manages qualified and competent personnel.
• Maintains database and reports.
• Ensures all staff are trained according to company IT standards.
• Performs other duties as requested.

• Bachelor’s degree in computer science, information technology, or related field.
• 3-5 years of experience in IT project management.
• IT certifications demonstrating competence in networking, security, configuration preferred.
• 2 years of supervisory experience if managing staff is applicable.
• Strong leadership and program management skills, able to see opportunities and issues across a wide‑ranging program of work.
• Ability to manage a portfolio of work with many stakeholders, participants and users.
• Uses logical processes to manage and priorities conflicting priorities with different types of benefits and opportunities.

• Strong organizational skills, polished verbal and written communication skills.
• Strong people management skills to engage teams and break down silos in order to get projects done.
• Highly motivated with strong work ethic, skilled in time management.
• Able to successfully manage multiple ongoing tasks and projects simultaneously.
• Customer and mission focused mindset.
• Attention to detail.

• Valid driver’s license.
• Reliable personal transportation.
• Good driving record.
• Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.

An Equal Opportunity Employer, including disability/veterans.