Microsoft 365 Collaboration Engineer; Technical Specialist

Position: Microsoft 365 Collaboration Engineer (Technical Specialist)
## Microsoft 365 Collaboration Engineer (Technical Specialist)
Apply remote type:
Office locations:
Columbus, OH:
Austin, TX:
Chicago, IL:
Detroit, MI:
Tupelo, MStime type:
Full time posted on:
Posted Todayjob requisition :
R0073433#
** Description
* *** This position is an onsite position and available to be filled at any Huntington Corporate office location** (see location options on posting)
*
* Summary:

** The Microsoft 365 Collaboration Engineer is responsible for the design, implementation, administration, and optimization of the Microsoft 365 ecosystem. This role ensures a secure, scalable, and highly available collaboration platform that supports voice, video, messaging, and integration with enterprise applications.

The engineer partners with infrastructure, security, networking, and automation teams to deliver a seamless Teams experience aligned with organizational governance, compliance, and business objectives. This includes supporting enterprise collaboration, meeting solutions, app integrations, and lifecycle management across hybrid and cloud environments.
*
* Duties and Responsibilities:

** Platform Engineering & Administration
* Design, deploy, and manage Microsoft Teams environments in Microsoft 365.
* Administer Teams policies (messaging, meetings, voice, app setup, compliance).
* Manage Teams lifecycle (provisioning, classification, expiration, and archiving).
* Optimize performance, reliability, and user experience across Teams workloads.
* Support eDiscovery, legal hold, and auditing requirements.
* Align Teams configurations with enterprise regulatory and risk frameworks.

Integration & Automation
* Integrate Teams with third-party applications and internal systems.
* Support Power Platform (Power Automate, Power Apps) integrations with Teams.
* Automate administrative tasks using Power Shell, Graph API, and scripting.
* Support bots, connectors, and custom Teams app deployments.

Monitoring & Support
* Monitor service health, usage metrics, and adoption trends.
* Troubleshoot incidents and service disruptions across Teams workloads.
* Partner with service desk and incident management teams for escalation handling.
* Document solutions, processes, and operational runbooks.

Continuous Improvement & Adoption
* Drive Teams adoption and best practices across the organization.
* Identify opportunities for feature enhancements and platform optimization.
* Stay current on Microsoft 365 roadmap and emerging Teams capabilities.
* Provide guidance and training to technical teams and end users.
*
* Basic Qualifications:

*** Bachelor's Degree or 4+ additional years of equivalent experience.
* 5+ years of experience in Microsoft 365 or collaboration platform engineering.
*
* Preferred Qualifications:

*** Strong expertise in Microsoft Teams and Microsoft 365 architecture.
* Enterprise experience with Exchange Online, Azure AD (Entra ), SharePoint Online, and One Drive.
* Hands-on experience with Teams policies and governance.
* Strong analytical and troubleshooting skills.
* Ability to communicate technical concepts to non-technical stakeholders.
* Detail-oriented with a focus on governance and operational excellence.
* Ability to manage multiple priorities in a fast-paced environment.
* Proficiency in Power Shell scripting and automation.
* Understanding of identity and access management, including SSO, MFA, and Conditional Access.
* Knowledge of basic networking fundamentals (QoS, DNS, firewalls, latency, bandwidth planning).
* Familiarity with Microsoft Graph API and automation frameworks.
* Familiarity with Power BI dashboards for Teams usage, licensing and reporting.
* Experience supporting enterprise-scale Teams or Unified Communications deployments.
* Experience in regulated environments (financial services, healthcare, etc.) is a plus.
** Preferred

Certifications:

*** Microsoft Certified:
Teams Administrator Associate (MS-700)
* Microsoft Certified:
Identity and Access Administrator Associate (SC-300)
* Microsoft Certified:
Azure Administrator Associate (AZ-104)
* Microsoft Certified:
Security, Compliance, and Identity Fundamentals (SC-900)
** Exempt Status: (Yes** = not eligible for overtime pay) (
** No** = eligible for overtime pay)
Yes
**…