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ITSM Engineer: Workflow & Automation Specialist
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-14
Listing for:
Encore Technologies
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Specialist, IT Consultant
Job Description & How to Apply Below
Encore Technologies in Columbus, OH seeks an ITSM Engineer Level 1 to support and maintain IT service management processes on HaloITSM, handling incidents and service requests while applying ITIL best practices. You will work with cross-functional teams to design, implement complex workflows, automation rules, and release management, ensuring traceability from requirements to outcomes.
Strong communication and scripting skills, plus Windows and Linux experience, are valued as you mentor junior
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