Data Center Analyst

3rd Shift Data Center Technician – Delaware, OH (ON‑SITE)

Shift: 7 PM – 5 AM (CT), Wednesday – Saturday.

• Following detailed plans and instructions as directed by management.
• Installing, de‑installing, and relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service‑level mandates.
• Installing, de‑installing, extending, relocating, and testing all carrier circuits to the network hardware.
• Installing, de‑installing, relocating all patch cabling for systems and network hardware.
• Installing, de‑installing, and relocating all Data Center hardware.
• Assisting with the coordination of cabinet power, circuit, and patch infrastructure installations with various facilities, electrical and communications vendors.
• Assisting with the coordination of network component configurations.
• Coordinating and installing SAN cabling infrastructure.
• Managing network ports and assisting with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.).
• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices.
• Ensuring compliance with data center standards, policies and processes for all non‑DCSD sponsored changes.
• Coordinating activities in support of all projects and technical requests within the Americas Data Centers.
• Providing clear and detailed turnover to next shift workers for continuity.
• Ensuring destruction procedures are followed.
• Supporting all site and application‑specific disaster recovery/COB tests/exercises.
• Assisting in supporting all reconciliation and QA efforts including Year End, Physical Inventory, Vertices, hard‑drive inventory levels, and other duties as assigned by management.

• At least 2 years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures; in‑depth knowledge of complex, enterprise‑class inter‑networked environments involving switched/routed/shared Ethernet, Twin Ax (100
  
  GbE, 25
  
  GbE, 10
  
  GbE, GigE, 100M, 10M), token ring, SAN, and wide‑area connectivity.
• Strong knowledge of WAN technologies (OC‑x, DS‑x), subnetting and TCP/IP protocol. Excellent communication and writing skills.
• Knowledge of trouble ticketing systems, change control, project processes and associated tools.
• Logical problem‑solving techniques and associated experience in system, data center facilities, and telecommunications.
• Financial services industry knowledge is a plus.
• Must be willing to work 3rd shift, on‑site in Roanoke, TX.

• Health, Dental and Vision Care;
  On‑site Health Centers;
  Employee Assistance Program;
  Wellness program.
• Competitive pay;
  Profit Sharing; 401(k) plan with company matching;
  Life and disability insurance;
  Tuition reimbursement.
• Paid Time Off: PTO and sick leave (starting at 20 days per year) and holidays (10 per year); parental leave; military leave; bereavement.
• Nursing mothers benefits; voluntary legal; pet insurance; employee discount program.

Salary range: $50,000 – $58,000 annually (based on shift, location, experience, skill set, performance, licensure, certification and business needs). Certain positions may be eligible for variable incentive compensation such as bonuses or commissions.