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IT Support & Infrastructure Specialist — First‑Line Support
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-18
Listing for:
State of Ohio
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Medicaid within the Ohio Department seeks an IT Support Specialist to provide first-level help desk support to end-users in Columbus, OH. Responsibilities include troubleshooting hardware and software issues, assisting with file transfers and job scheduling, and logging requests in a ticketing system.
The role requires strong customer service, communication, and problem-solving skills, with on-call duties and potential overtime.
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