Product Specialist​/PS

Position: Product Specialist 4/ PS4
Job Title:

Product Specialist 4/ PS4

Location:

Columbus, OH
Work Model: Onsite
Compensation: $113-118k

Work Location - Onsite, Reynoldsburg OH
Interview Process - Onsite, Reynoldsburg OH

POSITION OVERVIEW
Client is looking for a results-driven Product Specialist:
Strategic Product Oversight and Technical Leadership

WHAT YOU WILL BE DOING

• Serve as the subject matter expert for designated laboratory information systems and related technical products.

• Ensure product reliability, availability, and readiness for laboratory operations and application teams.

• Evaluate the technical and functional impact of product enhancements, upgrades, and architecture changes.

• Recommend improvements to strengthen product performance, usability, and long term scalability.

• Participate in design and technical review sessions to confirm compliance with quality and regulatory standards.

• Establish and maintain functional and usability standards to promote consistent product implementation.
Advanced Data Analytics and Public Health Reporting

• Calculate newborn screening quality indicators across all stages of the screening workflow.

• Conduct longitudinal analyses to identify infants at risk for critical or time sensitive health conditions.

• Prepare and maintain turnaround time metrics for infectious disease testing and public health surveillance.

• Monitor and analyze laboratory data utilization trends to support operational improvements and reporting accuracy.

• Support epidemiological investigations with timely and validated data outputs.

• Ensure data used for public health reporting meets accuracy, consistency, and completeness requirements.
Enterprise SQL Engineering, Data Architecture, and Platform Modernization

• Update and optimize SQL scripts to support Snowflake based data storage following the IOP migration.

• Validate data integration flows between Snowflake, LIMS, and associated laboratory applications.

• Coordinate with database administrators to align logical, physical, and business data models.

• Ensure high data quality, integrity, and traceability throughout all laboratory data workflows.

• Troubleshoot data access, query performance, and platform related issues in collaboration with technical teams.

• Support modernization initiatives by implementing SQL and data model improvements.
Laboratory Information Management System (LIMS) Optimization and Support

• Assist in testing LIMS functionality during upgrades, module deployments, and workflow enhancements.

• Perform impact analyses for production fixes and system enhancements to guide priority decisions.

• Validate architectural compatibility for proposed LIMS improvements or new product integrations.

• Provide timely issue resolution, troubleshooting, and user support for LIMS related challenges.

• Maintain LIMS data accuracy through continuous validation and monitoring.

• Coordinate closely with technical teams to ensure LIMS aligns with operational, regulatory, and data requirements.
System Testing, Quality Assurance, and Technical Documentation

• Develop and execute structured test scenarios and test cases for product validation.

• Review test strategies to ensure alignment with technical specifications and regulatory expectations.

• Document system configurations, testing outcomes, product updates, and workflow changes.

• Assign accurate severity levels to defects and manage remediation workflows.

• Validate quality standards by ensuring all updates meet defined technical requirements.

• Support continuous improvement of testing methodologies and documentation practices.
User Enablement, Technical Communication, and Stakeholder Engagement

• Create and deliver training materials for laboratory users and technical teams.

• Provide clear, consistent, and timely status updates to leadership, project teams, and stakeholders.

• Collaborate with executive level users, program managers, and subject matter experts to refine requirements.

• Use business driven examples to explain technical features and promote user adoption.

• Translate complex technical concepts into accessible information for non technical stakeholders.

• Support cross department engagement to ensure smooth communication…