Systems Operations Engineer

Systems Operations Engineer About the role

As a Systems Operations Engineer
, you will make an impact by ensuring the reliability, performance, automation, and continuous improvement of enterprise infrastructure and mission-critical production systems. You will be a valued member of the Infrastructure Engineering team and work collaboratively with application support teams, platform engineers, cloud architects, security teams, and business stakeholders to deliver resilient, scalable, and highly available technology solutions.

• Design, implement, and support enterprise infrastructure solutions across Linux, UNIX, cloud, and hybrid environments.
• Develop automation and monitoring solutions to improve operational efficiency, system reliability, and incident response.
• Manage and optimize production systems through proactive monitoring, troubleshooting, root cause analysis, and performance tuning.
• Support cloud migration, infrastructure modernization, and platform enhancement initiatives while ensuring high availability and operational excellence.
• Collaborate with engineering, security, and operations teams to maintain compliance, improve system observability, and implement best practices for infrastructure management.

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Columbus, OH
. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
• 8+ years of experience supporting enterprise infrastructure, systems engineering, or production operations environments.
• Extensive experience administering Linux and UNIX operating systems in large-scale enterprise environments.
• Experience with infrastructure monitoring, alerting, and observability tools such as Zabbix, Thousand Eyes, Pager Duty, Status Cast, or similar platforms.
• Strong experience with systems automation, scripting, and operational process improvement.
• Experience supporting mission‑critical applications and performing advanced troubleshooting and root cause analysis in production environments.
• Experience with cloud platforms, particularly AWS, including migration and infrastructure modernization initiatives.
• Knowledge of high‑availability architectures, disaster recovery, capacity planning, and performance optimization.
• Experience working with hybrid cloud and on‑premises infrastructure environments.
• Strong understanding of incident management, change management, and IT operational best practices.
• Experience working in highly regulated environments with security, compliance, and audit requirements.
• Excellent communication, analytical, problem‑solving, and stakeholder management skills.

• Experience leveraging AI or machine learning technologies to improve operational efficiency and infrastructure monitoring.
• Experience with enterprise job scheduling platforms such as Auto Sys.
• Experience supporting large‑scale financial services, banking, payment processing, or higher education environments.
• Experience integrating predictive analytics and proactive monitoring strategies into operational workflows.
• Experience leading infrastructure migration, OS upgrade, or modernization programs.
• Familiarity with Java‑based application support and troubleshooting.
• Experience mentoring junior engineers and leading operational initiatives across distributed teams.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences…