Senior IT Infrastructure Engineer – VMware​/Windows Server

Job Description

A major client of Insight Global is seeking a Senior IT Infrastructure Engineer focused on VMware / Windows Server. This role requires deep expertise in VMware virtualization, enterprise storage systems, Windows Server platform operations, backup technologies, and hybrid cloud ecosystems. You'll serve as a senior escalation point, mentor peers, and help define the standards and architectural patterns that the rest of the infrastructure team builds on.

• Manage, maintain, and optimize VMware environments (ESXi, vCenter, vSAN, vSphere) and enterprise storage platforms across multiple data centers.
• Support hybrid architectures integrating on-premises infrastructure with cloud services (Azure/AWS).
• Administer and maintain Windows Server, Active Directory, Group Policy, and DNS/DHCP services.
• Manage Citrix environments including provisioning, application publishing, and performance tuning.
• Oversee backup and recovery systems, ensuring adherence to RTO/RPO requirements.
• Perform routine and advanced maintenance, patching, and lifecycle management for all core infrastructure systems.

• Operate and support the Windows Server estate on physical and virtual platforms, including standardized builds, failover clustering, performance tuning, and tight alignment with VMware-hosted workloads.
• Deliver reliable Windows platform foundations: patch and compliance cycles, security baseline coordination, vulnerability remediation, and clear handoffs to application and platform teams.
• Maintain and evolve core Wintel‑adjacent services in scope (for example DNS, DHCP, Group Policy, certificate services, and file/print where centrally managed).
• Partner with identity, collaboration, and endpoint teams on Active Directory structure, GPO standards, authentication patterns, and hybrid identity integration—bringing automation and IaC discipline to Windows platform management.

• Analyze infrastructure performance and usage patterns to optimize resource allocation.
• Recommend cost‑effective solutions for compute, storage, and cloud services.
• Identify opportunities for consolidation, automation, and modernization to increase efficiency and reduce operational cost.
• Partner with procurement and finance to forecast infrastructure capacity and budget requirements.

• Ensure infrastructure adheres to security policies, compliance frameworks, and industry best practices.
• Implement and maintain hardening, patching, and vulnerability remediation processes.
• Support audits, system reviews, and DR/BCP planning.
• Enforce identity, access, and privilege management standards across systems.

• Serve as a senior escalation point for complex infrastructure issues and major incidents.
• Mentor junior engineers and provide technical guidance across teams.
• Lead or participate in infrastructure projects, migrations, and modernization initiatives.
• Define best practices, standards, and architectural patterns for platforms under ownership.

• Monitor health, performance, and utilization of compute, storage, virtualization, and cloud environments.
• Develop and maintain dashboards and alerting systems to ensure proactive issue detection.
• Conduct long‑term capacity planning aligned with business and growth needs.

• Create and maintain detailed technical documentation, diagrams, and runbooks.
• Produce reports on infrastructure performance, incidents, trends, and improvements.
• Document standard operating procedures and architectural designs.

• Work closely with application owners, security teams, and business stakeholders to deliver reliable services.
• Participate in change control, release planning, and cross‑team coordination.
• Communicate complex technical topics in clear, business‑friendly language.

• 7–10+ years of experience in enterprise IT infrastructure engineering roles.
• Strong background managing VMware virtualization environments in medium to large…