MRI Clinical Education & Training Applications Specialist

Job Description Summary

As a Clinical Applications Specialist (CAS), you will play a pivotal role within the GE Health Care Imaging Applications team, serving as a trusted expert and training leader for GE Health Care’s Imaging portfolio. In this customer‑facing, high‑impact role, you will design, lead, and deliver transformative education experiences that empower Technologists to confidently and effectively use GE Health Care MRI equipment.

You will elevate the customer experience across the entire lifecycle—from pre‑sale engagement and clinical training to seamless onboarding, workflow optimization, and ongoing post‑installation support. Your work will extend beyond traditional training by focusing on enhancing clinical proficiency, strengthening user confidence, and supporting customers in realizing the full value of their GE Health Care equipment. Through your subject‑matter expertise and passion for customer success, you will ensure that every user maximizes the full potential of our Imaging solutions and delivers exceptional patient care.

• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
• Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from GE Health Care equipment.
• Provide pre‑sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end‑user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promoter Scores (NPS).
• Drive realization of revenue through execution of on‑site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post‑installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.

• Associate degree or equivalent and minimum of 3 years MRI patient scanning experience.
• Minimum 1 year patient scanning on GEHC equipment.
• ARRT, ARMRIT, or equivalent specific modality certification.
• Comfortable in a clinical/patient environment.
• Proficient use of software applications such as Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web‑based tools (intranet/internet/apps).
• Ability to learn specialized industry‑specific software and provide digital education and training solutions.
• Required to register with one or more vendor credentialing services by various customer hospitals.
• Required to travel extensively, 80%+ (4‑5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary.
• You will receive a company car where required.

• Demonstrated self‑starter, self‑directed, team‑oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront.
• Reside near SLC Utah.
• Commit to GE Health Care behaviors: act with humility and build trust; lead with transparency; deliver with focus; drive ownership—always with unyielding integrity.

• Relocation assistance available.
• Travel required (80%+ of time) with company car provided where required.
• Annual salary range: $92,000.00–$ (adjusted by qualifications and location).
• Performance‑based incentive compensation possible.
• Medical, dental, vision, paid time off,…