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Senior Service Delivery Manager – Enterprise Collaboration
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-26
Listing for:
New Era Technology
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
New Era Technology, LLC. is seeking a Service Delivery Manager to lead the delivery of managed collaboration, video conferencing, UC, AV, and IT services for enterprise customers. The role requires hands-on management of conferencing platforms, service reviews, and continuous improvement aligned with ITIL practices.
The ideal candidate will oversee cross-functional teams, ensure SLA compliance, and drive customer satisfaction through proactive governance and operational excellence.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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