Infrastructure Support Specialist

Job Details

Job Location:

Columbus, OH 43215

Salary Range: $65,000.00 - $85,000.00 Salary

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service. This role will support the Columbus Ohio region.

• Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems
• Designs and implements the Ethernet/phone cabling design
• Performs regular system checks and proactively resolve issues to prevent downtime
• Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures
• Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards
• Applies patches, updates, and upgrades to infrastructure components in a timely manner
• Implements and tests configuration and data backup strategies and disaster recovery procedures
• Maintains accurate documentation of configurations, changes, and incident resolution
• Maintains detailed records of infrastructure configurations, incidents, and changes.
• Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities
• Monitors systems for security vulnerabilities and implement protective measures
• Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience required
• 3+ years of hands-on experience in IT infrastructure support
• Familiarity with IT security standards and compliance frameworks
• Familiarity with Cisco Meraki, Ubiquiti, and other network infrastructure, analog and VOIP phone systems, and wiring standards for low voltage deployments
• Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus
• Occasional travel may be required - Must hold valid driver’s license in good driving record as determined by the insurance carrier

• Comprehensive medical, dental, and vision benefit packages
• Employee Stock Ownership Program (ESOP)
• Employer-subsidized gym membership & wellness program
• EAP & Maven family planning program
• 401(k) with biweekly employer match
• Outside-In Employee Referral Program
• Intentional work-life balance supported with competitive Paid Time Off
• Self-service payroll & tools (Pay Com)