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Technical Product Analyst : Client-Facing Troubleshooter

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 20 - 24 USD Hourly USD 20.00 24.00 HOUR
Job Description & How to Apply Below
Position: Technical Product Analyst I: Client-Facing Troubleshooter

Deluxe Corporation is seeking an early-career Technical Customer Service role focused on Help Desk responsibilities. You will monitor and log tickets, provide technical support for Deluxe ImageRPS, and drive case resolutions within SLA guidelines.

Requirements include 1+ year in help desk or customer service, familiarity with Service Now/Zendesk/Jira, and basic PC troubleshooting. 18+ required; compensation $20.00–$24.00 hourly with benefits.

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