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Junior IT Service Desk Specialist
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-30
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Junior Customer Service Representative to provide entry-level, first-line technical support for enterprise IT services in a government environment. You will log incidents, perform basic troubleshooting, and escalate more complex issues under supervision, while contributing to knowledge capture and user education for mission-critical systems.
You will console end users on routine tasks, follow documented procedures, and adhere to
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