Associate Business Systems Analyst

• Serve as a subject matter expert for the university's Career Management platform and emerging technologies that support the Center's work.
• Manage and maintain platform access and accounts.
• Train core users on key features.
• Present on platform features at events.
• Identify new and emerging technologies, evaluate and onboard new systems, and provide recommendations to optimize existing technologies, workflows, and processes to enhance Career Success services.
• Serve as the primary point of contact for vendor relationship management, including contract negotiation, advocating for user experience enhancements, and ensuring quality constituent service.
• Liaise between students, staff, faculty, and employers on the Center's technology platforms, connecting constituents to career resources and working with academic and student service departments to increase awareness and utilization across the College.
• Collect platform data and collaborate with Career Success staff members for resource coverage.
• Work in collaboration with the Marketing Manager to complete ad hoc website edits and create educational marketing collateral.
• Some weekend and evening work.

• Bachelor's degree in education, computer science, business, or an appropriate discipline in the Arts and Sciences.
• Demonstrated ability to learn and train others how to use new technologies;
• Experience giving presentations in medium to large group settings;
• Previous experience with Microsoft Office suite including significant proficiency in Microsoft Excel;
• Ability to prioritize workload with an emphasis in being able to take initiative and work collaboratively with a team of professionals.
• One-year previous professional experience working in an office environment.

Demonstrates expertise in managing and optimizing Career Management platforms, with a strong focus on training users and enhancing technology workflows. Proven ability to liaise effectively with diverse stakeholders and manage vendor relationships to improve user experience.

• Career Management Platform Expertise
• Vendor Relationship Management
• Training and Presentation Skills
• Microsoft Office Proficiency
• Data Collection and Analysis

• Career Management Platforms
• Data Collection
• Technology Evaluation
• Contract Negotiation
• Microsoft Excel

• Collaboration
• Initiative
• Communication
• Presentation Skills

• Career Success Services
• User Experience Enhancements
• Stakeholder Liaison
• Office Environment Experience

• Microsoft Office Suite
• Educational Marketing Collateral