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Onsite IT Support Specialist I — Help Desk

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: OhioX
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 61800 - 70000 USD Yearly USD 61800.00 70000.00 YEAR
Job Description & How to Apply Below

Root is seeking an Information Technology Specialist I to join our team in Columbus, OH. In this onsite role, you will provide Level 1 IT support, help resolve a wide range of hardware and software issues, and assist multiple teams to keep productivity high.

You will work with Mac and PC platforms, use enterprise ticketing tools, and help create user guides. This fast-paced position rewards proactive problem solving, clear communication, and a customer-service mindset, with opportunities to grow

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