Infrastructure Support Specialist

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service. This role will support the Columbus Ohio region.

Responsibilities:

Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems

Designs and implements the Ethernet/phone cabling design

Performs regular system checks and proactively resolve issues to prevent downtime

Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures

Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards

Applies patches, updates, and upgrades to infrastructure components in a timely manner

Implements and tests configuration and data backup strategies and disaster recovery procedures

Maintains accurate documentation of configurations, changes, and incident resolution

Maintains detailed records of infrastructure configurations, incidents, and changes.

Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities

Monitors systems for security vulnerabilities and implement protective measures

Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience required3+ years of hands-on experience in IT infrastructure support

Familiarity with IT security standards and compliance frameworks

Familiarity with Cisco Meraki, Ubiquiti, and other network infrastructure, analog and VOIP phone systems, and wiring standards for low voltage deployments

Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus Occasional travel may be required - Must hold valid driver’s license in good driving record as determined by the insurance carrier

Benefits:

Comprehensive medical, dental, and vision benefit packages

Employee Stock Ownership Program (ESOP)
Employer-subsidized gym membership & wellness programEAP & Maven family planning program
401(k) with biweekly employer match

Outside-In Employee Referral Program Intentional work-life balance supported with competitive Paid Time Off Self-service payroll & tools (Pay Com)