AI Quality Analyst — Evaluation & Enhancement
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-05
Listing for:
Highlevel
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
AI Evaluation, Data Analyst, AI Business & Operations, Data Annotation/ AI Labeling
Job Description & How to Apply Below
High Level is seeking a Quality Analyst II to join Customer Success — Programs & AI Innovation as an evaluator-first specialist focused on the quality of AI-powered workflows that support our advisors before, during and after every customer call.
You will review AI outputs across ORA, refine prompts, update knowledge bases, and help translate findings into platform improvements. This role offers growth into deeper creation work and close collaboration with engineering and analytics teams.
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