Service Delivery Manager​/Columbus OH (Onsite) 6 months Contract

Service Delivery Manager

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or subordinate managers and supervisors. Integral in the development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. These partners include technology segments. Responsible for maintaining a roadmap that has the buyin of our business and technology segments. Ensures that the roadmap items are executed according to plan after articulated.

Ensures that the segment has technology/thought leadership around the execution of initiatives; partnering with enterprise architecture Partners in developing/executing technology strategy and is responsible for end-to-end technology project execution including resource planning. Responsible for financial transparency across IT (including initiatives and base operations) for the Business Segment(s). Financial transparency includes labor and non-labor forecasting and planning. Evaluates and validates business drivers and priorities and communicates to the organization.

Accountable for business domains and products. Responsible for maintaining accountability within the team - ensuring that roles within the team are executing according to assigned job duties.

Duties and Responsibilities:

• Partners in developing/executing technology strategy and is responsible for end-to-end technology project execution including resource planning.
• Responsible for financial transparency across IT (including initiatives and base operations) for the Business Segment(s).
• Evaluates and validates business drivers and priorities and communicates to the organization.
• Accountable for business domains and products.
• Perform other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 10+ years of related experience
• ARGO or POS experience