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IT Support Specialist: Fast-Paced End-User Tech Help
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Ohio Department of Medicaid (ODM) is hiring an IT Support Specialist to provide first-level technical support to end-users. You will troubleshoot hardware and software issues, assist with file transfers and job scheduling, and manage incoming support calls in a fast-paced environment.
Responsibilities include logging requests in a ticketing system, escalating complex issues, and maintaining a professional, customer-focused demeanor while delivering reliable technical assistance across
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