Utilities Industry Grid Operations Senior Manager

We Are:

Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world.

Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders.

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Within Accenture's Utilities Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty. Transmission & distribution (T&D) organizations must innovate, invest strategically, and modernize infrastructure to balance supply and demand, optimize assets and teams, and drive towards net-zero emissions.  

Learn more about Accenture's Utilities Transmission & Distribution Practice here Transmission & Distribution | Accenture ()  

You Are:

A skilled Utilities industry practitioner with deep experience in electric distribution operations and the ability to help clients modernize how they operate and manage the grid. You understand the critical role that Advanced Distribution Management Systems (ADMS), Outage Management Systems (OMS), and distribution control room technologies play in improving reliability, resiliency, storm response, and the overall customer experience. You bring a combination of functional expertise, technology knowledge, and strong consulting skills, enabling you to work with utility operations leaders to translate complex business challenges into practical transformation strategies and solutions.

You are comfortable leading teams, advising senior stakeholders, and working across business, operations, and technology organizations to deliver complex programs. You are also excited about the future of grid operations, including the growing role of DERs, automation, analytics, and AI in transforming the distribution control room.

The Work:

+ Lead consulting engagements for electric distribution utilities focused on ADMS and OMS modernization, distribution control room transformation, and storm and outage response.

+ Serve as a trusted advisor to distribution operations leadership, helping clients define ADMS/OMS strategy, implementation roadmaps, sequencing, and expected business value.

+ Lead or support ADMS and OMS implementations across areas including DSCADA integration, network model management, DMS applications, FLISR/self-healing networks, Volt/VAR Optimization, load flow, outage prediction, restoration management, crew dispatch, ETR, and customer communications.

+ Develop distribution operations roadmaps aligned with grid modernization initiatives, reliability improvement programs, DER integration requirements, and key performance measures such as SAIDI, SAIFI, and CAIDI.

+ Lead cross-functional teams across functional and process design, network model development, integrations, testing, deployment, operator readiness, training, and change adoption.

+ Partner across CIS, GIS, AMI, Mobile Workforce Management, IVR, and other platforms that enable modern distribution and outage operations.

+ Build trusted relationships with clients across business, operations, and technology organizations, from executive leadership through control room and field operations.

+ Support business development activities by shaping ADMS/OMS opportunities, contributing to proposals and client workshops, and collaborating with technology and platform partners on joint pursuits.

+ Bring innovative thinking to clients around the evolution of distribution control rooms, including ADMS-OMS-DERMS integration, grid automation, analytics, and AI-enabled operations.

+ Contribute to practice development and thought leadership while mentoring consultants and analysts and helping build ADMS/OMS capabilities across the team.

Travel may be required for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements

Here's what you need:

+ Minimum of 8 years of experience within the Utilities industry delivering ADMS, OMS, DMS, distribution grid operations, or related transformation programs within a utility, consulting organization, technology vendor, or systems integrator.

+ Minimum of 3 years of functional experience with one or more leading ADMS or OMS platforms, such as GE…