Senior System Administrator

Position Overview

We are seeking a skilled and motivated System Administrator to join our team at Com Resource, a leading Managed Service Provider (MSP). The ideal candidate will have a minimum of 2 years' experience working with Azure and Microsoft 365, as well as 2-5 years' experience in managing local infrastructure systems, including Windows Servers, networking equipment, and security protocols.

• Manage and maintain Azure-based environments, ensuring optimal performance, security, and scalability.
• Administer Microsoft 365 applications, including Exchange Online, SharePoint, and Teams, to provide seamless collaboration and communication solutions.
• Oversee local infrastructure systems, including Windows Servers, endpoints, and other related components.
• Configure and manage networking equipment, including firewalls, switches, and wireless access points, to ensure reliable network connectivity.
• Maintain Active Directory services, including DHCP and DNS, to support user authentication and resource access.
• Utilize Azure Active Directory to manage user identities and access rights, ensuring proper security measures are in place.
• Handle Microsoft Office and Microsoft 365 management tasks, troubleshooting issues and optimizing configurations.
• Implement key security and management concepts such as multi-factor authentication, conditional access, mobile device management, and mobile application management.
• Manage Active Directory hybrid configurations and integrate on‑premises environments with cloud services.
• Utilize Group Policy and/or Intune Device Management to implement and maintain device policies and configurations.
• Provide support and assistance through ticketing and support solutions, addressing user inquiries and technical issues promptly.
• Monitor and manage systems remotely, utilizing remote monitoring and management solutions to ensure system health and performance.
• Collaborate effectively with team members and clients to deliver exceptional IT solutions and services.

• Minimum of 2 years' experience working with Azure and Microsoft 365.
• 2-4 years' experience working with local infrastructure systems, including Windows Servers and endpoints.
• Proficiency in networking concepts and experience with network equipment, including firewalls, switches, and wireless access points.
• Strong understanding of Active Directory, DHCP, and DNS administration.
• Knowledge and experience with Azure Active Directory management.
• Familiarity with Microsoft Office and Microsoft 365 administration.
• Knowledge of Zero Trust Security Concepts utilizing multi-factor authentication, conditional access, mobile device management, and mobile application management.
• Experience with Active Directory hybrid configurations and Intune management.
• Previous experience with ticketing and support solutions.
• Familiarity with remote monitoring and management solutions.
• Experience with in an MSP environment is a plus.
• Excellent communication and collaboration skills.
• Relevant industry certifications, such as CompTIA, Microsoft MCSE, MS-102, MS-100, AZ-104/500/700/305, SC-300/400/100 are advantageous.

Familiarity with CIS, NIST, HIPAA, GDPR, CMMC are advantageous.