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Service Desk Analyst I - Frontline IT Support
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-22
Listing for:
RedHelm
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Red Helm in Columbus, OH is seeking a Service Desk Analyst I to be the primary contact for client technical support across multiple channels. You will resolve incidents, handle service requests, and help ensure security best practices while growing your technical skills.
This full-time, in-office role supports end users at our satellite office, five days a week, with potential on-call or after-hours rotations as needed.
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