UX Product Designer, Lead (NJUS

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Net Jets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why Net Jets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Reporting to the Director, UX Research + Design, the Lead UX Product Designer is a design visionary, an attentive listener, and a tireless collaborator; able to build bridges across teams and stakeholders. This individual is accountable for articulating the Net Jets visual design language across digital channels, documenting and communicating via the design system; and is an expert in framing problems and solutions from the user’s point of view.

This is a high visibility leadership role with an opportunity to make significant impact for the organization.

Preference for candidate located in Columbus, OH or Chicago, IL. But will consider fully remote candidates from the great lakes, mid-atlantic, Austin, or NYC.

• Collaborate closely with stakeholders, product, marketing, and technology teams to deliver exceptional digital user experience to our Owners, Passengers, Crew members, Agents, and corporate teams
• Create wireframes, prototypes, and designed components that are accessible and can be applied across digital channels; and provide significant influence on the product roadmap creating new products and enhancing older products
• Apply design thinking to solutions with a mobile-first, but not mobile-only mindset
• Contribute to the build-out and evolution of the Net Jets design system; with a strong emphasis on ‘system-wide’ big picture thinking, component re-use, and building system subscribers and contributors
• Provide generous mentoring of other UX team members; always growing and sharing skills as a professional to help grow others and learn from them
• Evangelize UI/UX design best practices and methods to and on behalf of the team
• Advocate for and be the voice of the user throughout the product design process from discovery through delivery
• Engage in research activities for discovery and validation of solutions
• Synthesize user feedback, research, analytics, and business requirements into seamless and frictionless user experiences across our digital product portfolios
• Collaborate with Marketing Brand team to deliver user-centric solutions that enable connections in an on-brand way, with attention to brand consistency to create elevated, luxury experiences
• Embrace our open culture of optimism, curiosity, and rapid experimentation

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Bachelor's in Computer Science or related field

6-8 years of experience

Service-Oriented

Strives For Positive Results

• Bachelors’ degree in visual design, computer science, HCI/Human factors, or similar. Master's preferred.
• 6+ years of web design and/or usability experience, with a deep understanding of user interface design, design systems, and brand standards
• Mastery of modern design and collaboration tools such as Figma, Miro, Adobe CC, and others
• Significant experience designing for native iOS / Android / responsive web, and deep familiarity with Apple human interface guidelines and Material design standards
• Excellent communication and organization skills - able to function as a thought leader as well as an individual contributor
• Expert level experience using Figma for file management; creating high-fidelity UI design; creating and managing component libraries, foundational styles, and design tokens; interactive prototype creation and presentation; feedback through commenting
• Significant experience with design systems
• Experience designing for digital accessibility, and familiarity with accepted standards
• Ability to…