Lead UX​/Product Design

Experience: 8–12+ years in UX/Product Design, including 3+ years leading legacy or mainframe

application modernization initiatives in the Banking domain
.

We are seeking a Lead UX Designer to spearhead the transformation of complex, mission-

critical mainframe applications into intuitive, scalable, and intelligent digital experiences.

This role goes beyond designing modern interfaces—it requires reimagining decades-old

business processes, simplifying highly complex workflows, and enabling organizations to

transition from legacy green-screen systems to modern, user-centered applications.

You will partner with Product Managers, Business Analysts, Architects, Engineers, and business

stakeholders to define the UX strategy for modernization initiatives while mentoring designers

and driving design excellence across multiple work streams.

The ideal candidate combines strong UX leadership, enterprise design expertise, systems

thinking, and a deep understanding of legacy application modernization. Experience designing

data-intensive enterprise applications and leveraging AI-enabled capabilities to improve user

productivity is highly desirable.

Collaborate with Product, Engineering, Architects, and Business stakeholders to

understand business objectives, user needs, and modernization goals.

Analyze legacy applications, including 3270/green-screen interfaces, COBOL/CICS

transactions, business rules, workflows, and data models to identify modernization

Conduct user interviews, contextual inquiries, workflow observations, and stakeholder

workshops to uncover usability challenges and business pain points.

Facilitate Design Thinking workshops, journey-mapping sessions, and co-creation

activities to align stakeholders on product vision and priorities.

Translate business and technical requirements into actionable UX strategies and design

Define UX strategy and experience vision for enterprise modernization programs.

Create personas, empathy maps, customer journeys, task flows, service blueprints, and

information architecture that inform product direction.

Simplify complex enterprise workflows into intuitive, task-oriented digital experiences.

workflow management, and decision-support interfaces.

Identify opportunities to incorporate AI-powered experiences such as intelligent search,

workflow automation, recommendations, conversational interfaces, and predictive

insights where they provide measurable business value.

Produce wireframes, user flows, interaction models, low- and high-fidelity prototypes,

and production-ready UI specifications.

Design responsive experiences optimized for desktop, tablet, and mobile platforms.

Collaborate closely with Engineering to ensure accurate implementation of UX designs.

Develop and maintain interaction standards, reusable patterns, and enterprise design

Create comprehensive design documentation and implementation guidelines.

Plan and conduct usability testing, heuristic evaluations, accessibility reviews, and

prototype validation sessions.

Analyze user feedback, behavioral data, and research findings to continuously improve

Define UX success metrics and leverage analytics to measure product effectiveness and

Advocate for evidence-based design decisions throughout the product lifecycle.

Champion inclusive design and accessibility across all digital products.

Ensure compliance with WCAG 2.1 AA (or higher) accessibility standards.

Collaborate with Engineering to validate accessibility implementation and resolve

usability issues.

Establish UX quality standards and conduct design reviews to ensure consistency across

modernization initiatives.

Lead end-to-end UX activities across multiple modernization work streams.

Mentor and guide UX designers, fostering a culture of collaboration, innovation, and

continuous learning.

Partner with Product Managers, Architects, Engineers, Business Analysts, and QA teams

throughout the Agile delivery lifecycle.

Present design concepts, research findings, and strategic recommendations to executive

leadership and key stakeholders.

Balance user…