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IT Help Desk Associate k

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Russell Tobin
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27000 - 39000 USD Yearly USD 27000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Associate - Growth & 401(k) Benefits

Pride Global is seeking an IT Help Desk Specialist based in Columbus, OH, to provide front-line phone, chat, and in-person support to end users. You will diagnose, document, and resolve incidents related to enterprise software, hardware, and infrastructure, delivering accurate, empathetic, and professional communication.

You’ll escalate unresolved issues, support installations and repairs, and help ensure a positive customer experience through timely resolution and follow-up.

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Position Requirements
10+ Years work experience
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